HARD RESET MOTOMING A1200

[guyone001]

HI GUYS. I AM IN REAL TROUBLE. I AM FACING CONNECTIVITY PROBLEM. WHENEVER I CONNECT MY PHONE TO PC, EITHER IN MASS STORAGE MODE OR IN MODEM MODE, IT GETS CONNECTED BUT AFTER SOME TIME IT AUTOMATICALLY DISCONNECTS IN BOTH MODES. A POP UP SAYS THAT THE USB DEVICE HAS MALFUNCTIONED. NOTE THAT I HAVE NEVER FLASHED MY PHONE EVER.

CAN SOMEBODY TELL ME HOW TO HARD RESET THE PHONE. NOT THE MASTER RESET BUILT INSIDE THE PHONE

PLEASE HELP!!!

[akashadaloo]

have you already installed the motorolausb driver?

[Pondo]

it sounds like a driver trouble, not the phone

[guyone001]

no its not driver problem. i have tried connecting my phone to 4 pc s but same problem. it does not matter whether i install motorola usb driver or not , mass storage mode will work on pc s without driver too. but n e way i have all drivers installed.

[wollybyte]

have you tried using another usb cable ?

[guyone001]

yes i have tried two more cables. i am 100% sure that theres a problem in the mobile itself.
to add more info:
when i try to master reset, it does completes but a warning window appears that says " the memory is almost full, try deleting some data first". but theres no data in the phone! i have also formatted my sd card.

[wollybyte]

if its under warranty take it for service
if not try flashing the FW